Frequently Asked Questions
Everything you need to know about your Cura experience.
What is the standard shipping time for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I find my perfect size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite similar garment to ensure the best fit.
Are your materials sustainably sourced?
At Cura, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with factories that guarantee fair wages and safe working conditions.
Can I track my package after it ships?
Yes. As soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.